- RETURN POLICY SHIPPING POLICY CONTACT US
Certain unopened products may be returned to Grow Pharmaceuticals for credit if they are not temperature sensitive and are returned within 14 days of the original sale. If returning merchandise, you are required to pay all shipping charges to Grow Pharmaceuticals plus a 20% restocking fee. All returns must be pre-approved by Grow Pharmaceuticals before return documents and credit can be issued.
For returns made within 14 days of the initial shipment date, we will issue you a refund in the form of your original payment method. Exceptions: if product has been opened, used or damaged.
Expedite Your Return
To expedite your return, please ship item(s) and your packing slip, and Return Form stating the reason for the return, to our warehouse at the following addresses.
Grow Pharmaceuticals Returns
2600 Lakepointe Parkway
Odessa, FL 33556
Please allow 3-5 business days from merchandise receipt for your return to be processed. You will receive an email confirmation. Please allow an additional 2-4 business days for your account balance to reflect the refund. This timeframe varies by bank.
For Your Protection
Please send your return via carriers who offer package tracking such as FedEx or UPS (be sure to retain your tracking receipt for future reference). Grow Pharmaceuticals is not responsible for lost shipments. Shipping charges are non-refundable.